Our Experience

Experience You Can Rely On

Brett Naisby, company founder and general-manager of Customwalks has 34 years of experience developing and leading tours on six different continents. It has been fun, but not easy. We have endured many challenges over the years not of our own making, but through it all, we’ve endured, adapted, and thrived.

What does this mean for you? It means that:

  1. The itinerary is simply going to work. The walks are going to be beautiful, the right length, and with lots of variety. The transfers won’t be too long, you’ll get to lunch just when you are getting hungry, and there will be a loo stop just at the right moment! The accommodations will be the best that can be found in the area, and they will all have been personally checked out beforehand for their location, cleanliness, and noise levels. The restaurants have been carefully selected, right down to the tables we want. We focus on the details so you can focus on the “WOW” moments.
     
  2. Your guides are the best of the best. With decades of experience, we know exactly what makes a great guide—friendly, knowledgeable, and passionate about sharing the world with you.
     
  3.  Customwalks has partnered with all types of fabulous people, from Tuareg nomads in Algeria to Michelin starred chefs in France. Again, we know how to pick the right people to provide you with amazing experiences during your time on tour.
     
  4. After 33 years, we know how to plan for disruptions. Whether it’s a weather hiccup or an unforeseen change, we’ve got a plan B, C, and Z ready to roll. You can relax knowing we’ll handle any surprises with ease.
     
  5. We’re a financially solid company with a track record of resilience. From 9/11 to the pandemic, we’ve maintained strong cash reserves, ensuring we can weather any storm. When you book with us, you can do so with complete confidence.
     
  6.  At Customwalks, we’ve devoted our professional lives to crafting unforgettable travel experiences in some of the world’s most breathtaking places, to share with our wonderful guests. It’s not just what we do—it’s what we love.